Terms of Service

Please read before creating an account!

«Rights and obligations of the parties»

The user of the service is obliged to comply with the requirements of the administration and provisions of this agreement.
Responsibility is borne by the owner of the account, regardless of who made the actions with this account, as well as all accounts that were accessed from the offender's computer.
The player has the right to file a complaint through support for violation of any assignments of this group of other players or the GM, before setting certain restrictions (screenshots, etc.).


The administration of the server reserves the right:

- Make changes to these Rules without the consent of users.
- Independently evaluate the actions of users and decide on punishment.
- Make changes to the operation of the server and services, at its discretion.
- Control and intervene in the gameplay if necessary.
- At any time, without explanation, terminate the provision of services to a specific user, subnet, etc.
- Do not return items, money lost as a result of ignorance of the rules of the game, account hacking, kickbacks, etc..
- Any payment for services is completely voluntary and solely in the form of donations.


Section I

«Administration policy»

1.1. Ignorance and misunderstanding of the Rules does not exempt from liability.
1.2. Publication of conversations with the GM or their contents without prior consent, is prohibited.
1.3. Advertising about other RO game servers is prohibited.
1.4. If the rules have been changed, the previously committed violation of the Rules does not fall under the newly introduced paragraphs of the rules.
1.5. The server administration does not guarantee uninterrupted operation in the provision of services and is not responsible for damage that may be caused to users due to failures in communication lines,improper use of the services provided, software defects and other actions that may lead to undesirable situations.
1.6. It is forbidden to sell / exchange / buy (including an attempt) game values ​​and accounts for real or virtual money. Sold items may be removed.
1.7. It is prohibited to exchange (including an attempt) game values and accounts to other game projects.
1.8. It is forbidden to transfer an account to other hands (including an attempt). If there are any disputes about the account, the keeper of the account will be considered the owner of the registration mailbox.



Section II

«Software»

Client

2.1. It is prohibited to make any changes with client program without the consent of the Server Administration. Otherwise, such a modified client is considered illegal.
2.2. It is forbidden to modify the client to obtain any benefits related to the gameplay.


Related Software

2.4. It is forbidden to use bots or any other programs involved in the gameplay, except for the AI settings of the Homunculus.
2.5. Forbidden to customize Homunculus AI (if the owner of the Homunculus is away from computer for more than 10 minutes):
a) Homunculus Potion Pitcher autocast
b) Cart Revolution autocast on homunculus targets
c) Fireblend/ice falchion autocast bolts on homunculus targets
d) Auto-feeding
e) Magic area autocast
f) Alchemist movement
g) Homunculus movement out of sight of the alchemist
Paragraphs d), f) и g) Forbidden in any way.
2.6 It is forbidden to leave characters with homunculi or mercenaries without supervision and use mercenaries or Homunculus without being in front of a computer. If it is necessary to move away, the homunculus should be removed by skill Rest or the mercenary must be recalled.
2.7. It is forbidden to use client/server software bugs to achieve any benefit. You must immediately notify the administration of errors.
2.8. It is forbidden to use and publicly distribute, discuss software tools and ideas that may disrupt the gameplay.



Section III

«Character name»

3.1. Account and registration e-mail (e-mail address) - character passport. Only with this information, you will receive assistance from the administration. The e-mail address is a direct evidence in the detection of all the characters of the offender and their subsequent punishment for severe violations.
3.2. The name of the character must be meaningful, readable and pronounceable. The name should not contain obscene, offensive names. It is forbidden to use Administration names.
3.3. Offensive postscripts in guilds are prohibited, as well as party names that offend other players. Chats that offend other players are prohibited.



Section IV

«Game process»

General rules

4.1. It is forbidden to perform any actions that may disrupt the gameplay. Also, it is forbidden to withhold information about such actions.
4.2. Prohibited disrespectful, offensive treatment of other players.
4.3. Impersonation of another player or server staff is prohibited.
4.4. It is forbidden to ask other players for information which may be secret.
4.5. Access to someone else's game account is prohibited.
4.6. Disrespectful treatment of the server personnel is prohibited. Administration decisions are not discussed.
4.7. It is forbidden to use skills or things to interfere with another player. Exception is PvP situation. It is forbidden to interfere with skill Warp Portal at exits from locations.
4.8. It is forbidden to interfere with the game process to other players. For example stealing monsters from another character(mobsteal/killsteal) or mobs are forbidden to be led to multis (second windows) except for locations with mvp. Exception - MVP situations, with the exception of MVPs called by quests(Ktullanux,Memory of Thanatos,Vesper,Wounded "Satan" Morroc).
4.9. It is forbidden to beg and persistently interfere with other players.
4.10. It is forbidden to summon more than 15 mobs from Dead Branch and Bloody Branch items at a time. It is also forbidden to mass call mobs at the entrances to the dungeons and in the passages to the location, if it prevents players from accessing the location.
4.11 Fraud against other players is prohibited.



Section V

«Communication»

General rules

5.1. Swearing, obscene language, insults, threats, blackmail, sexual harassment, use of Nazi symbols, incitement of ethnic, interclass or interracial hatred are prohibited.
5.2. Flood and spam are prohibited in the general chat, writing one word per line, writing all words in uppercase, repeating one line and annoying advertising messages.
5.3. It is forbidden to spread rumors, disinformation about the server staff, about other players and discussing the health of the game server.


Communication with Server Staff

GameMaster and Helper are people who perform different duties.
1. When communicating with the server staff, the player must be courteous, polite and patient.
2. The player is forbidden to interrupt the GM, to speak out about his professional abilities and mock him.
3. It is forbidden to ask the GM to do anything that is not part of his duties.
4. When you ask GM about something, it is forbidden to withhold information, lie, mislead.
5. It is forbidden to call the GM for no reason, create obstacles and distract the GM from performing duties.



Section VI

«Rules for GMs»

1. The status of the GM does not exempt from liability.
2. In case of violation of the rules by the GM, the penalties in each individual case are set by the Server Administration.


GM is obliged :

1. Perform their duties as agreed by the server administration.
2. To identify in possible ways errors, malfunctions, bugs, glitches that may affect the gameplay or the services provided. In case of detection, immediately report an error, in some cases try to solve the problem using your capabilities.
3. Should be courteous, polite, patient.
4. GMs do not interfere with the gameplay, except in cases of violation of the rules or the conduct of planned events.


GM has the right :

1. Provide all possible assistance to users, guided by the Rules.
2. Monitor the order and observance of the Rules of the game.
3. Fix software bugs.
4. Don't show your eyes.


GM has no right :

1. Resolve situations that can be resolved in a playful way.
2. Use the opportunities provided to him to achieve any benefit, both for himself and for third parties, with the exception of pre-planned public events.
3. Behave incorrectly towards the server administration, GMs and users.
4. Abuse your position.
5. Hide the information received about violations of the rules, about the erroneous operation of the software.
6. Disclose or discuss the system of the gameplay and the services provided, the specifics of the software, the state of affairs on the game server, as well as any other information that became available to him at the time when he was in the position of GM.


Special cases :

1. If the current GM has a playable character then in the course of the game:
a) When playing as a playable character, the GM must abide by the Rules for both players and GMs.
b) He does not have the right to use his knowledge about the device of the game process or the services provided, both for himself and for third parties in obtaining any benefit.
c) The GM will never ask for the login and password of your account and will not require you to transfer your items to him. If you are unsure that you are communicating with the GM, ask him to appear in front of you. The GM char has a special sprite that is different from all other players or try writing "@request GM is that you?".
2. Administration doesn't consider thefts/violation/appeals and so on; Messages received later than a week after the incident.
3. The server administration does not return items that were given personally to owner’s account. Only issues, according thefts with illegal access to someone else's account are dealt with. If the player gives the item on his will, then he returns it by himself. The administration does not provide any help in these cases. Exceptions: The item given by the guild’s GM to the player for GW.



Additionally:

Regarding characters with autobuy:

It is forbidden to put items for sale with too low price or put several characters on the purchase of one product. In this case, the hero will be banned, and all items bought by him will be deleted. This also applies to a simple vend.



Sanctions

In case of violation of the rules, the Server Administration may apply the following sanctions to violators:

1. Account removal - Removing an account from the server with all the characters on it.
2. Character removal - Deleting a specific character from an account.
3. Account ban - blocking of the account temporally or permanently.
4. Jail.
5. Property confiscation - Full or partial confiscation of property from the character or from all characters on the account.
7. Mute.
8. Block by IP addresss - Blocking access to the game server from a specific IP or group of IP addresses.



Punishment/span>

General
Any theft, account's hack, real money sale, exchange between servers, usage of third-party programs to gain benefits in the game - a ban without the possibility of unban.


Chapter I

Par. 1.2,1.3 – Mute for 30 minutes (every next violation +30 minutes, until blocking of account).
Par. 1.6,1.7,1.8 – Permanent ban.

Chapter II

Par. 2.1-2.2 – Warning (next violation - ban).
Par. 2.6 - First violation - warning and warp to town, next violation - jail. Jail time is decided by server staff, who issued the punishment.
Par. 2-7 – Permanent ban.

Chapter III

Par. 3.2 – Ban, or forced rename.
Par. 3.3 - Mute, ban. At administration choice.



Par. 4.1,4.3,4.5,4.11 – Ban.
Par. 4.2,4.4,4.6,4.7,4.8,4.9,4.10- Mute, or jail for 30 minutes (depending on the severity of the violation). Each next violation +30 minutes, until the ban.

Chapter V

Par. 5.1-5.3 - Mute for 30 minutes (every next violation +30 minutes, until blocking of account).

Communication with server staff

Check Chapter I
Par. 1.2,1.3 – Mute for 30 minutes (every next violation +30 minutes, until blocking of account).